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Warranty

Battery Information 

Lithium-Ion batteries in electronic cigarettes are similar to the batteries used across the world in everyday devices like mobile phones and are considered safe, but there can be personal safety risks if used improperly. All Vapepit Store batteries have gone through extensive testing and most models have a built-in protection circuit, but it is vital to keep the following points in mind to ensure that you are using your batteries safely.

  • Use the On/Off feature when your electronic cigarette is not in use.
  • Only use the charger supplied with your product. Different batteries use different chargers.
  • Never leave charging batteries unattended
  • Never submerge batteries in water or expose to extremely low or high temperatures.
  • Safely dispose of batteries once they have reached their end of life 
  • Always carry loose batteries in non-conductive containers, plastic or cardboard are fine, and never with metal/metallic objects such as loose change or keys.

Stay safe and use common sense whilst using electronic cigarette batteries and you will not have any problems. If you need any additional safety information or general advice on the products you have bought from us please feel free to get in touch.

Batteries, chargers, wall plug adaptors and variable voltage mods

These are all supplied with a 30 day guarantee and a life expectancy of 3-6 months. This does not affect your statutory rights. The guarantee covers any manufacturer defects and covers repairs or replacements if the product is deemed to be faulty or beyond repair. If we believe the customer has damaged the product in any way, we reserve the right to refuse a refund or return.

Mechanical mods

We supply a 30 days manufacturer’s guarantee with all mechanical mods. Please note that mechanical mods are for experienced users only. Vapepit accepts no responsibility for any damage caused by the incorrect assembly of any mechanical mod. Incorrect building of mechanical mods can cause personal injury and / or damage to your equipment. As such Vapepit can accept no responsibility for the damage or potential injury caused as this damage is the result of improper construction. 

E-liquids and drip tips

Unfortunately we do not provide a warranty on these items for hygiene and health and safety reasons. This is unless we determine that the item received is incorrect or if there are any other extenuating circumstances.

Atomisers

These are supplied with a 'dead on arrival' warranty. The customer must contact Vapepit within 24 hours of receiving their order for the warranty to be applicable. Contacting us after this period will mean that we cannot offer a refund or return. Please note that this also applies to multi-buys.

Accessories

All vaping accessories are supplied with a full 30 days manufacturer’s guarantee.

General information

Scratches and discolouration from regular use is considered normal wear and tear and is not covered by warranty.